Frequently Asked Questions (FAQ)
What is the processing time for an order?
- We aim to process every order within 1-3 working days of placement.
How long does delivery take?
- After processing and shipping your order, you can expect your products within 6 to 9 working days to destinations in the United Kingdom.
How can i track my order?
- Once your order has been shipped, you will receive a confirmation e-mail with your order number. You can check the status of your order at any time on our ‘Track order’ page by entering your order number.
What are the shipping costs?
- Shipping is always free of charge. No additional charges are levied, regardless of the size or weight of your package.
What is the return policy?
- You can return a product within 30 calendar days of receipt. Return costs are the buyers responsibility . After approval, the refund will be made via the original payment method. Please see our for more details.
Are there any exceptions to the return policy?
- Yes, there are some exceptions, such as partial refunds for used products, damaged items or items not in their original condition. Please see our Return Policy for more information.
How can I contact you if I have a problem with my order?
- If you have any problems with your order or have any questions, please contact us via our Contact page. We will do our best to respond quickly to your query.
Contactinformation:
Email: info@oliverharrisonlondon.co.uk
Alternatively, you can also contact us via our contact form.
Company details:
Oliver Harrison London
Address: Segment 3, Duiven, Gelderland, 6921RC, Netherlands
Email: info@oliverharrisonlondon.co.uk
Contact form: https://oliverharrisonlondon.co.uk/pages/contact
Company number: 90151968
Telephone number: +31 645497561 (No customer service)
Monday to Friday: 9 AM - 5 PM
Saturday and Sunday: Closed